Multi-Factor Authentication provides an additional layer of security for your WebManager account. When enabled you will receive either a text message or email containing a code upon login. You will then provide the code to WebManager.
The idea behind this is that you need to both know the account password as well as have access to your phone/email account to gain access to WebManager.
This feature can be enabled both on an individual account basis and a system-wide basis.
This article will be broken up into the following sections:
Logging In with Multi-Factor Authentication
From the WebManager login screen enter your client ID, username, and password.
With a successful login you will be asked to select whether you want to receive a code to your mobile phone (if configured) or your email address. Select the option you want to use.
Enter the security code provided.
Checking the Remember Me checkbox will tell WebManager not to ask for the second factor the next time you login, meaning you will only need to enter your password.
When you're ready to login click Verify.
Individual Account Setup
To begin click Settings, then click Users under the Account section.
The MFA column on the users list will tell you which users have Multi-Factor Authentication enabled as well as which users have their email address and/or mobile phone number verified.
Next click the user for which you would like to enable Multi-Factor Authentication.
You will need to verify both the email address and mobile number prior to enabling Multi-Factor Authentication for an account. Please note that this feature only requires an email or a mobile phone number, you do not need both.
To verify your mobile number, type it into the Mobile Phone Number box then click Verify.
You will receive a text message with a code.
Simply type this code in and click Verify.
Next check the Enable Multi-Factor Authentication checkbox and then click Save at the top of the page.
System-Wide Setup
To begin click Settings, then click Users under the Account section.
The MFA column on the users list will tell you which users have Multi-Factor Authentication enabled as well as which users have their email address and/or mobile phone number verified. Users will need to have an email address or a phone number verified in order to login once you enable this feature on a system-wide basis.
Next check the Enforce Multi-Factor Authentication for All Users checkbox. Please note that the Admin account needs to have a verified email address in order for you to enable this option. This is meant to prevent you from being locked out of your WebManager account. See the Individual Account Setup section for instructions on verifying your email address.
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