Printers must be installed by the dealer, then once they are working, we can set them up to print from the cloud when the Migration is completed.
Once the printer is configured to work on your local machine, you will be able to Print forms from DeskManager on the cloud.
- Printers will not be recognized by the cloud hosting session if they are installed while inside of a cloud session.
- Users will have to close the cloud session, wait 60 seconds, and reopen the cloud session for the cloud server to recognize the local printer
- Printing from the cloud you will notice that the printer name is appended with “(redirect #)” with the redirect number in place if the “#”. For more information on this, see the Printer Redirects from Cloud help article.
- *Note – DeskManager used on a Mac cannot print to Okidata printers.