Commissions

Commissions provide a clear incentive for employees to close on profitable deals. 

To that end, DeskManager Online provides powerful, transparent tools that aid in tracking and calculating commissions according to your dealership’s needs. 

Since commissions are usually based on a profit percentage, it’s essential that your Profit Calculation is accurate. If you haven’t customized your Profit Calculation in DeskManager Online, read our article here: 

Profit Formula

User Commissions Setup 

First, click the Settings cogwheel located at the bottom of the leftmost sidebar. Under the Organization category, select Users.

In the Users list, select a user. Then click the Commission tab in the top-right. 

This is the Commission setup page. The configuration done here is specific to this user. When this user is added to the Commission tab of a deal, it will pull the following commission information. 

To add a new Commission setup for this user, click Add New. 

First, we must determine this User’s Role. The selected role determines if the user is paid from either the front-end or back-end profit. 

• The Rep role will receive their commission based on the set percentage of the front-end profit. 
• The F&I, Closer, Store Manager, General Manager, and Other roles receive their commission based on the set percentage of the back-end profit. 

After selecting the User Role, determine the Rate Type. A Percentage rate will calculate a commission based on the role and profit selected, as outlined above. 

If the Percentage type is selected, you can include a Minimum Commission and a Maximum Commission. This sets limits on how much an employee can receive. 

If a deal has a very small amount of profit, the employee will at least earn the Minimum Commission. And for a deal with a large amount of profit, the employee cannot earn more than the Maximum Commission. 

If the Flat type is selected, the profit on a deal is not considered when calculating commissions. The employee will instead be paid a fixed Amount. 

If an employee has multiple roles, you can click Add New to set up an additional role. 

When the user is added to the commissions tab of a deal, it will pull the commission configuration based on which role is selected for that deal. 

Once Commission setup is complete, click Save. 

Adding Commissions to a Deal 

To designate employees and calculate their commissions, first navigate to a deal. Once within a deal, click on the Commissions tab to the far right. 

From here, click Add Commission, then select the User Role and User. Based on the Commission setup done above, the commission will automatically calculate. 

If an employee does not have a configured Commission setup in their User settings, you can manually add their commissions now. Note that commissions you enter manually are specific to this deal. 

The Amount Paid and Date Paid are left blank. When you pay an employee’s commission, enter the payment information in these fields. 

Lastly, to create a commission voucher, click Print Voucher.