How to Add New Departments

Large dealerships tend to have multiple departments, such as sales, customer service, finance, and more. For organizational purposes, you can create and assign departments to your various DeskManager Online users. 

How to Add New Departments 

First, click the Settings cogwheel located at the bottom of the leftmost sidebar. Under the Organization category, select Departments.  

This list displays every department you’ve created within DeskManager Online. To add a department, click Add New. 

Now enter the name for this department.  

If you need to delete a department, click the trash can icon on the right.  

Once you’re done adding your departments, click Save & Close.  

How to Assign Users to a Department 

First, click the Settings cogwheel located at the bottom of the leftmost sidebar. Under the Organization category, select Users.

Select a user.  

Under the department field, assign a department. 

Now click Save.  

Once you’ve assigned every DeskManager Online user to a department, you can filter them from the user list.